Privacy Policy
Last Updated: June 15, 2026
Scanna AI App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how information is handled when you use the Scanna AI mobile application (the "App").
Our Privacy Principles
- We do not track users across apps or websites
- We do not link data to a personal user identity
- We do not sell or share data for marketing or advertising
- Any data collected is anonymous and used solely to read labels, engage in chat, provide product insights and to improve app functionality and recommendations
Information We Collect
a. Information You Voluntarily Provide
You may choose to enter information such as:
- Product scans or lookups
- Personal preferences or notes
- Questions & conversations with AI chatbot
- Optional experience or journal entries
This information is:
- Not tied to your real-world identity
- Not used for advertising or marketing
- Not shared with third parties for commercial purposes
b. Anonymous Usage Data
We may collect anonymous, aggregated usage data, such as:
- Feature usage patterns
- App performance metrics
- General interaction trends
This data:
- Does not include names, email addresses, phone numbers, or precise identifiers
- Is not linked to a unique user ID
- Is used only to improve the recommendation engine, accuracy, and overall app experience
c. Automatically Collected Technical Data
For stability and performance, we may collect limited technical information, including:
- Device type
- iOS version
- App version
- Crash or error logs
This data is:
- Anonymous
- Used strictly for diagnostics and performance improvements
What We Do NOT Collect
- Names, addresses, or contact details
- Advertising identifiers (IDFA)
- Location data beyond what is required for basic app functionality
- Data used for targeted advertising
- Data shared with data brokers or marketing platforms
How We Use Information
Anonymous data is used exclusively to:
- Read labels & extract product insights
- Chat engagement & responses
- Improve product recommendations
- Enhance feature accuracy and relevance
- Identify bugs and performance issues
- Improve overall user experience
Data Sharing
Label scans, chat conversations and user feedback are shared with ClaudeAI to read labels, extract product insights and improve user engagement & information accuracy.
Anonymous and aggregated data may be processed using trusted infrastructure providers solely to support app functionality (e.g., hosting, analytics, error monitoring). These providers are contractually prohibited from using data for their own purposes.
Data Retention
- Anonymous data may be retained to improve models and app performance
- Users control what information they choose to enter
- You may delete app data at any time by uninstalling the app
Age Restrictions
Scanna AI is intended for adults only (18+ or the legal age in your jurisdiction).
We do not knowingly collect information from minors.
Legal & Educational Disclaimer
Scanna AI is an educational and informational tool.
It does not provide medical advice, diagnosis, or treatment recommendations. Always consult your provider and budtender.
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
[email protected]